Privacy notice
Version 1, 15 Nov 2026
Who we are
Uma Dental Clinic, Main Road, Purana Nautanwa, Nautanwa, Maharajganj, Uttar Pradesh 273164, India.
For any question about your personal data, contact the clinic. Phone and WhatsApp: +91 94738 31689.
What this website collects
This website has no forms and no accounts. It does not ask for your name or any health details. The website itself sets no cookies and runs no analytics or advertising trackers.
Like any website, the servers that deliver these pages process technical data such as your IP address, browser type and the pages you open, to deliver the site and keep it secure. The site is hosted by Hetzner in Germany and delivered through Cloudflare, which may use a strictly necessary security cookie to protect the site from attacks.
When you contact us on WhatsApp or by phone
If you message us on WhatsApp, we receive your WhatsApp name, number and the messages you send. If you call, we see your number.
When you press a WhatsApp button on this website, WhatsApp opens with a short greeting that names the page you were on, for example "Namaste, I am writing from your website (Fees page)". It never includes your name or health details. WhatsApp is a service run by Meta, so your messages are also handled under WhatsApp's own terms and privacy policy, as well as this notice.
Why we use it
- To reply to you and answer your questions.
- To book and confirm your appointment and remind you about it.
- We do not send marketing messages unless you have agreed to receive them. Reply STOP on WhatsApp at any time to stop messages.
Health information
Share health details only when they are needed for your visit. Photos of teeth, X-rays or reports you send become part of your patient record. They are never used for marketing and never shared with anyone except as needed for your care or when the law requires it.
Who sees it
The clinic's dentists and the staff who handle appointments. Our service providers: WhatsApp (Meta), the phone network, and the website host and network (Hetzner, Cloudflare). We do not sell personal data.
How long we keep it
- Enquiries that did not lead to a visit (WhatsApp chats, call notes): 12 months, then deleted.
- Patient records (case sheets, X-rays, consent forms, prescriptions): at least 3 years from the start of treatment, as the dentists' code of ethics requires, and longer where another law requires it.
- Appointment reminders: kept with the patient record.
- Website security logs: up to 1 year.
Your rights
- Ask what personal data we hold about you, and ask us to correct or complete it.
- Ask us to delete it, unless a law requires us to keep it (for example, patient records).
- Withdraw consent you gave earlier, as easily as you gave it.
- Nominate a person to exercise these rights for you if you die or cannot act yourself.
- Complain to us using the contact details above. We reply as soon as we can, and within 90 days at most.
- Complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
Children
A parent or guardian should contact us for anyone under 18. We use children's data only to provide their dental care.
Patients from Nepal
The clinic is in India and handles personal data under Indian law, including for patients who live in Nepal.
Changes to this notice
If this notice changes, the new version and its date appear on this page.